Last updated: 7 September 2026
Who we are
XcomHub operates the online store at https://xcomhub.com.
Information we collect
When you browse, create an account or place an order, we may collect your name, billing and delivery address, email address, telephone number, order details, account information, IP address and device or browser information.
How we use your information
- Process payments, orders, delivery, returns and customer support.
- Maintain your account and order history.
- Prevent fraud, abuse and security threats.
- Improve our website, products and services.
- Meet accounting, tax and other legal obligations.
Payments
Online payments may be processed by card-payment providers or PayPal. XcomHub does not receive or store your complete card number. Payment providers process information under their own privacy policies.
Fulfilment and delivery
We share only the information needed to fulfil and deliver your order with suppliers, warehouses, carriers and delivery partners. Because we deliver worldwide, order information may be processed in countries outside your own.
Cookies
Our site uses cookies and similar technologies for the shopping cart, checkout, account login, security, preferences and site performance. You can control cookies through your browser, but disabling essential cookies may prevent the store from working correctly.
Retention and security
We retain information for as long as reasonably required to provide services, keep transaction records, resolve disputes and meet legal obligations. We use reasonable safeguards, but no online service can guarantee absolute security.
Your choices
You may update your account information through My Account. You may also request access, correction or deletion of eligible personal information. Some transaction records may need to be retained for legal or administrative reasons.
Policy changes
We may update this policy when our services or legal requirements change. The latest version will be posted on this page.